| Model |
Panasonic KX-NS500 |
| Type |
Smart Hybrid PBX |
| Max Extensions |
500 Extensions (with expansion modules) |
| Max CO Lines |
128 CO (Central Office) Lines |
| Max SIP Trunks |
Up to 128 SIP trunks (with additional licensing) |
| Max IP Phones |
Up to 500 IP Phones |
| Max DECT Phones |
Up to 96 DECT Phones |
| Max Analog/Digital Lines |
Up to 128 Analog/Digital lines (with expansion modules) |
| VoIP Support |
Yes (SIP, VoIP Trunking, IP Phones) |
| Call Routing |
DID (Direct Inward Dialing), Call Forwarding, Hunt Groups, etc. |
| Automatic Call Distribution (ACD) |
Yes (for Call Centers and Help Desks) |
| Call Recording |
Yes, with optional license for Call Recording |
| Voicemail |
Voicemail (supports both voice mail and email integration) |
| Integrated Mobile Integration |
Yes, Mobile extension support (Mobile Apps and Wi-Fi integration) |
| Web-based Management |
Yes, web-based interface for programming and system management |
| Security |
TLS, SRTP, IP Filtering, VPN Support for Secure Communications |
| Automatic Attendant |
Yes, Auto Attendant with customizable greetings and call routing |
| Call Center Features |
Yes, with ACD, Queuing, and Reporting (via optional licenses) |
| Music on Hold |
Yes, with support for external music sources |
| Paging |
Built-in Paging feature |
| Message Waiting Indicator |
Yes, for voicemail and message notifications |
| Conference Calls |
Yes, supports up to 64 participants (with optional licensing) |
| Power Supply |
12V DC (Power Supply Unit included) |
| Backup Power |
Supports UPS (Uninterruptible Power Supply) for backup power |
| Networking Protocols |
IPv4, IPv6, DHCP, DNS, NTP, SNMP, HTTP, HTTPS |
| Operating Temperature |
0°C to 40°C (32°F to 104°F) |
| Dimensions (W x H x D) |
350 x 130 x 290 mm (approx.) |
| Weight |
Approx. 2.6 kg |
| Expandability |
Yes, scalable via additional expansion modules (up to 128 lines, 500 extensions) |
| Power over Ethernet (PoE) |
Yes, supported with compatible IP Phones and switches |
| Mobile Integration |
Yes, integrates with Panasonic mobile apps and softphones |
| CRM Integration |
Yes, integration with CRM systems through APIs (Optional) |
| Cloud Integration |
Yes, compatible with Panasonic Cloud Services (Optional) |
| Operating System |
Proprietary OS (designed for Panasonic PBX systems) |
| Redundancy & Reliability |
Yes, supports system redundancy for critical applications |
